COVID-19 prevention policy

As the situation with COVID-19 evolves day-to-day, our priority during these challenging times continues to be the health and safety of our co-workers, customers and community.

Procedures at our warehouse

At our warehouse, where all orders are handled, packed and shipped. The staff take all precautions to secure the spread of COVID-19:

  • To the extent possible they work with gloves.
  • Mask or visor is used.
  • There is disinfecting alcohol at all entrances & exits, packing tables and computers.
  • There is no access to the warehouse for any other people than staff.
  • All meetings are held online or by phone.
  • The terminal and warehouse are divided into teams. If one person from a team gets infected, other teams will be able to step in.

Receiving an order

We ship alle orders in paper bags. Coronavirus only survive for up 3 hours on paper, but we still recommend using gloves when opening parcels and discarding them afterwards.

Shipping precautions

For COVID-19 prevention precautions from our shipping providers, please refer to:

We offer Home Delivery to most countries.

 

If you have questions please contact us at wool@loow.com

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