THE WOOL CLUB

Feel the difference
for 30 days

Put it on. Wear it in everyday life. Wash it.
Take the time to find out if LOOW is for you.

The 30-day trial requires membership of The WOOL Club. Membership is free.

FROM DAY ONE

Try it where you actually wear it

  1. Join and choose your clothing

    Join The WOOL Club before checkout. Then choose the clothing that fits your everyday life.

  2. Wear it and wash it

    At work, on a trip and on the sofa. Try your clothing for 30 days and follow the care instructions when it needs washing.

  3. Keep it or send it back

    If it is not for you, you can return it. Return shipping is free from Denmark and the EU.

A GOOD PLACE TO START

Find your first LOOW

A T-shirt is an easy way to try merino wool. Choose the fabric that suits how you will wear it.

Prefer to start with something else?

A woman wearing a Silver Sage LOOW long-sleeved top among green trees

GOOD TO KNOW

Questions about
the 30 days

Need help? Email wool@loow.com.

Do I need to be a member of The WOOL Club?

Yes. The 30-day trial, including wearing and washing, requires membership of The WOOL Club. Membership is free and includes signing up for our newsletter. Join before checkout, either on the club page or in your cart.

Does the trial apply to all products?

Yes. Members can try all LOOW products for 30 days. We reserve the right to refuse a return if the item has been damaged deliberately or through negligent handling.

Can I wash the clothing during the trial?

Yes. You can both wear and wash it. Follow the care label and our care guide.

What if the size does not fit?

Exchanges are free in Denmark and the EU. Contact us and we will help you find the right size.

How do I return and what does it cost?

Return shipping is free from Denmark and the EU. Outside the EU, the prices on our return page apply. Download a return label as a PDF. See our return page for a step-by-step guide.

Can I receive my refund as store credit?

Yes. Choose store credit in the return portal to receive the approved refund amount plus 5%. The credit is added to your LOOW account and can be used at checkout when logged in. Refunds to the original payment method do not include the bonus.

How does the trial differ from the return policy?

The 30-day trial is a member benefit that lets you wear and wash your clothing. Our standard 365-day return policy applies to unused items. Read more on the return page.

Curious about the fabric?

Read why we choose merino wool